Terms of service

Terms of Service

About this store

This online store is operated by FASTHIFITECHNOLOGYCO., LIMITED, Room 807, 22 Tak Fung Street, Hung Hom, Kowloon, Hong Kong SAR. Contact: wiimhome2012@gmail.com. Our store is hosted on Shopify. These terms apply to your use of the store and purchases, together with our Shipping Policy, Return and Refund Policy and Privacy Policy.

Orders and product information

Please provide accurate contact, delivery and payment information and review your order before submitting it. Product availability, specifications, compatibility and prices are shown on the relevant product page. Images are illustrative and screen colours may differ. Check dimensions and compatibility carefully before purchasing. If you are unsure whether a product suits your intended use, contact us before ordering.

An automated order acknowledgement confirms receipt of your order, not that an unavailable or incorrectly described item can be supplied. If we identify a material pricing, stock or description error, we will contact you to resolve it and will not substitute a product or impose an additional charge without your agreement. If we cannot fulfil an order, any amount paid for the cancelled items will be refunded.

Prices, payment and delivery

The currency and order total are shown at checkout, including shipping and any taxes collected there. Destination import charges not collected at checkout may apply as explained in our Shipping Policy. We do not store full payment-card details. Delivery estimates are not guaranteed dates; our Shipping Policy explains the service, availability and handling of delivery issues.

Returns and cancellation

Our Return and Refund Policy sets out the 30-day return process, return shipping costs and refunds. Nothing in these terms removes mandatory cancellation rights, consumer guarantees or remedies for defective or misdescribed goods.

Safe and lawful use

Use products only as intended and follow the manufacturer instructions. Where installation requires specialist knowledge, use a qualified professional. Stop using a product if it appears damaged or unsafe. You must not misuse the store, submit fraudulent orders, attempt unauthorised access or infringe others’ rights.

Content and third-party services

Store content is protected by applicable intellectual-property laws. References and links to third-party services do not make us responsible for their independent content or practices. Personal information is handled as described in our Privacy Policy.

Liability and applicable law

Nothing in these terms excludes liability that cannot lawfully be excluded, including applicable consumer rights or liability for fraud. These terms are governed by the laws of Hong Kong SAR, without depriving consumers of mandatory protections or jurisdiction rights available in their country of residence.

Updates and contact

We may update these terms for future transactions by publishing a revised version. Changes do not retrospectively reduce rights attached to an existing order. For questions or complaints, email wiimhome2012@gmail.com.